Authenticate Freshdesk


To authenticate Freshsales:

  1. Go to Settings > Connector Auth
  2. Click Add
  3. In the opened dialogue window, select Freshdesk as a connector
  4. Enter a name for the Connector Auth (this is used for reference later)
  5. Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g.
    https://your_company.freshdesk.com/api/v2/
  6. Enter your Freshdesk API key (How to find your Freshdesk API key)
  7. Click Confirm


Freshdesk Connector Auth